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ServiceNow Servicenow-CIS-EM : Certified Implementation Specialist - Event Mangement Practice Tests

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Exam Number : Servicenow-CIS-EM
Exam Name : Certified Implementation Specialist - Event Mangement
Vendor Name : ServiceNow
Update : Click Here to Check Latest Update
Question Bank : Check Questions

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Servicenow-CIS-EM exam Format | Servicenow-CIS-EM Course Contents | Servicenow-CIS-EM Course Outline | Servicenow-CIS-EM exam Syllabus | Servicenow-CIS-EM exam Objectives


The ServiceNow Certified Implementation Specialist – Event Management Exam
Specification defines the purpose, audience, testing options, exam content coverage,
test framework, and prerequisites to become Certified Implementation Specialist –
Event Management certified.

Six (6) months field experience participating in ServiceNow deployment projects
or maintaining ServiceNow instances
• Participation in at least two ServiceNow ITOM deployments specifically for Event
Management
• Intermediate or above Windows and Unix administration skills
• Intermediate or above SNMP query knowledge
• Intermediate or above JavaScript and regular expression scripting skills
• Introductory or above network administration knowledge
• General familiarity with industry terminology, acronyms, and initialisms

Learning Domain % of Exam
1 Event Management Overview
• IT Operations Management (ITOM) solution
• Define customer challenges
• Event Management key features and capabilities
• Graphical user interfaces (operator workspace, alert
intelligence, dependency maps)
• Common Service Data Model (business, application, and
technical services)
13%
2 Architecture and Discovery
• Discovery and MID server architecture
• Event Management architecture and CMDB
• The monitoring process
• Install a MID server
13%

3 Event Configuration and Use
• Event setup (event processing, event rules, event filter,
event thresholds, operator workspace)
• Event Management process flow (event table, message
key, event processing jobs, event field mapping, CI
binding, best practices)
• Connectors (preconfigured, customized)
• Scripting (Regex, JavaScript, PowerShell)
• Event Management Troubleshooting (event errors,
credentials)
34%
4 Alerts and Tasks
• Alert defined (alert record attributes, scheduled jobs
• Alerts process flow (alert management rules, CI binding,
priority scores, priority groups, incidents, best practices)
• Alert grouping (correlation rules, alert aggregation)
• Alert Intelligence
• Alert impact profile (impact tree, impact rules, cluster
example, SLAs)
30%
5 Event Sources
• Identify event sources
• Push vs. pull methods
• Use inbound actions
• Configure a monitoring connector
10%
Total 100%

Exam Structure
The exam consists of approximately (30) questions. For each question on the
examination, there are multiple possible responses. The person taking the exam reviews
the response options and selects the most correct answer to the question.
Multiple Choice (single answer)
For each multiple-choice question on the exam, there are at least four possible
responses. The candidate taking the exam reviews the response options and selects the
one response most accurately answers the question.
Multiple Select (select all that apply)
For each multiple-select question on the exam, there are at least four possible
responses. The question will state how many responses should be selected. The
candidate taking the exam reviews the response options and selects ALL responses that
accurately answer the question. Multiple-select questions have two or more correct
responses.
Exam Results
After completing and submitting the exam, a pass or fail result is immediately
calculated and displayed to the candidate. More detailed results are not provided to
the candidate.



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RETAIL POINT OF SALE (POS)
POS.jpg
Retail store owners operate on tight margins, and have many constantly moving parts. This becomes especially difficult to manage efficiently when using manual methods. A point-of-sale system is a great tool to manage all these moving parts while helping to ensure customer satisfaction, but finding the right POS for small business is no easy feat.

POS can help businesses in a variety of ways, including managing inventory, providing customer management data, identifying opportunities and weaknesses in the store and much, much more.

EMBRIODRY MANAGMENT SOLUTION
machine.jpg
Embroidery’s Industries can utilize this embroidery management tool in a wide variety of ways which will insure that jobs are scheduled, processed, and delivered on time and with the maximum efficiency. This embroidery management software was developed with your business in mind - whether it be big or small - and can be customized to any unique needs you may have.

You may be a business owner or one of the project managers in an embroidery department, our embroidery management software will take the stress out of organizing and coordinating the activities of both you and your clients. An embroidery business can benefit greatly from embroidery management systems that offer ways to harmonize and coordinate multiple departments. To accomplish this, the embroidery management systems are integrated to allow the user to track various job control systems which may incorporate multiple program management structures.

Embroidery Management Capabilities:
  • Covering all Operational Activity.
  • Financial Reporting.
  • Employee Management.
  • Payroll.
  • Stiched wise Billing.
  • Invoicing.
HOSPITAL SOLUTION
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It is a complete enterprise management solution that streamlines clinical, administrative, and financial operations of care delivery organizations, providing unprecedented opportunities for productivity, collaboration, and growth.

Whether your goal is to enhance the value of services to your patients, increase reimbursements, improve the overall efficiency of day-to-day operations, or simply stay ahead of compliance requirements,

  • Patient Management System.
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  • Drugs Management System.
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  • Online Appointment Management System.
  • Patient Payment System.
  • Medical Services System.
  • Doctor Services Report System.
  • Pharmacy (Medicine) Management System.
  • Lab Test System.